Shipping Fee

Shipping zones Denmark
	Condition	Price
PostNord Home delivery 1-2 days	DKK 0.00–DKK 399.00	DKK 49.00
PostNord Home delivery 1-2 days Free	DKK 399.00 and up	Free

Size guide

Clothing Size Guide for Lille Univers:

CM	AGE
56	1-2 M
62	2-4 M
68	4-6 M
74	6-9 M
80	9-12 M
86	12-18 M
92	2 Y
98	3 Y
104	4 Y
110	5 Y
116	6 Y
122	7 Y
128	8 Y

Note: The table above provides the corresponding sizes in centimeters (CM) and the recommended age range for Lille Univers Our selected brands clothing.

 

Tights Size Guide for Lille Univers:

Size	Age
46-50	0-2 months
52-56	3-6 months
62-68	6-12 months
74-80	1-2 years
86-95	2-3 years
98-104	3-4 years

Note: The sizes of the tights from Lille Univers Our selected brands are designed to be slightly larger than typical clothing items.

It is recommended to follow the age references for a more accurate fit. If you have any questions, feel free to contact us for assistance.

 

Socks - BABY / KIDS Size Guide for Lille Univers :

Size		Shoe Size EUR	Shoe Size UK
000	15 /16	0-3 months	0-3 months
00	15 /16	3-6 months	3-6 months
0	17 /18	6-12 months	6-12 months
2	19/21	12-24 months	12-24 months
4	22/24	23-26	6.5-8.5
6	25/28	27-31	9.5-12.5
8	29 /32	32-35	13.0-2.5
10	33/36	36-39	3.5-5.5
12	37/39	39-41	5.5-7.0
14	37/39	41-43	7.0-8.5

Note: The table above provides the sizes of Lille Univers Our selected brands socks for babies and kids, along with the corresponding shoe sizes in both EUR and UK standards. Please choose the appropriate size based on the age and shoe size of the child. If you have any questions, feel free to reach out for assistance.

 

Hats Size Guide for Lille Univers :

Size (cm)	Age
35	Premature
37	Newborn
39	1 month
41	2-3 months
43	4-5 months
45	6-9 months
47	9-12 months
49	1-2 years
51	3-5 years
53	5-6 years
55	7-8 years
57	9+ years

Note: The table above provides the sizes of Lille Univers Our selected brands hats in centimeters (cm) along with the recommended age for each size. Please select the appropriate hat size based on the child's head circumference and age. If you have any questions, feel free to contact us for further assistance.'

Shipping claims & returns

Shipping Claims & Returns for Lille Univers

Return Policy: At Lille Univers, customer satisfaction is paramount. If you need to initiate a return, please adhere to the following guidelines:

1. Initiating a Return:

   • Return items within 14 days of receipt.
   • Cover return shipping costs as it is your responsibility.

2. Packaging and Condition:

   • Securely pack items in original packaging.
   • Any damage due to inadequate packaging is your responsibility.
   • Refund deductions for items not in original condition/packaging.

3. Return Address:

   • Ship returns to: Lille Univers, Ordrupvej 62A, 2920 Charlottenlund, Denmark.

4. How to Return:

   • Notify intention to cancel and return within 14 days.
   • Ensure secure packaging to prevent damage.
   • Deductions for items not in original condition.

5. Recommended Shipping Method:

   • Suggests using PostNord for tracking.
   • Retain shipping receipts; lost packages are not lilleunivers's responsibility.

6. Return Shipping Costs:

   • Your responsibility, not covered by lilleunivers.com.

7. Shipping Fee and Zones:

   Denmark:
   - Condition: Price
   - PostNord Hjemmelevering 1-2 dage:
   - 0,00 kr–399,00 kr: 49,00 kr
   - 399,00 kr and up: Free
   
   EU Shipping Zones:
   - Condition: Price
   - PostNord Standard Shipping:
   - 0,00 kr–999,00 kr: 199,00 kr
   - 999,00 kr and up: Free
   
   Worldwide Shipping:
   - Condition: Price
   - PostNord Standard Shipping:
   - 0,00 kr–1999,00 kr: 199,00 kr
   - 2.000,00 kr and up: Free
   
   Additional Information:
   - We use reputable shipping partners to ensure the secure and timely delivery of your orders.
   - During checkout, you will be presented with various shipping options based on your location and order value.

By following these guidelines, a smooth return process is ensured. Thank you for your cooperation.

Shipping Policy: Lille Univers is dedicated to efficient shipping services for a seamless shopping experience.

• Dispatch Time:

  • Orders submitted before 15:00 aim for same-day dispatch.
  • Typical dispatch within 1-2 working days.

• Delivery Time and Costs:

  • Dependent on the collaborating freight company.
  • Varied costs based on location and order value.

• Shipping Fee and Zones:

  • Specific pricing for Denmark, EU, and Worldwide zones.

• Additional Information:

  • Reputable shipping partners for secure delivery.
  • Various shipping options presented during checkout.

Complaints:

• 24-month warranty for errors/defects during normal use.
• Contact info@lilleunivers.com with invoice reference and complaint item picture.
• Eligible refund within 14 days for justified complaints, including reasonable shipping costs.

Complaint Resolution:

• Contact info@lilleunivers.com.
• Unsolved issues: File a complaint with the House of the Board or EU Commission's online portal.

Content Protection: Lille Univers aims for accurate content but may experience occasional changes/errors.

Certifications

Lille Univers, a children's clothing store in Copenhagen, is committed to providing safe and environmentally friendly products for your child. Our selected brands clothing features a water-repellent BIONIC-FINISH® ECO coating, which is a secure alternative free from fluorocarbons and other harmful chemicals, including PFCs, formaldehyde, and paraffin. This coating not only ensures water resistance but also addresses concerns about environmental impact and potential health risks associated with conventional coatings.

Our selected brands also emphasizes the importance of certifications such as OEKO-TEX® STANDARD 100, a well-known label for textiles tested for harmful substances. Products with this label guarantee that every component, from threads to buttons, has undergone rigorous testing, ensuring the safety of the articles for human health. The OEKO-TEX® criteria go beyond national and international requirements, providing customers with confidence in the product's quality and safety.

Moreover, Most our selected brands is GOTS-certified (Global Organic Textile Standard), reinforcing its commitment to environmental sustainability and social responsibility. The GOTS label signifies that the textiles are made from organic fibers, meeting high-level environmental criteria throughout the supply chain. It also ensures compliance with social criteria, including fair labor practices based on International Labour Organisation (ILO) norms. The GOTS certification is a credible assurance of organic status and social responsibility for consumers worldwide.

In summary, Lille Univers stands out as a children's clothing brand dedicated to providing high-quality, environmentally friendly, and socially responsible products. Their commitment to certifications like BIONIC-FINISH® ECO, OEKO-TEX® STANDARD 100, GOTS,  reflects a holistic approach to sustainability, ensuring that your child's clothing is safe, eco-friendly, and ethically produced.